Cancer patients under chemotherapy and radiotherapy experience many side effects. How does your software (EMR and Patient Portal) helps the providers and patients to capture side effect and its grade.
There are many ways by which you can enhance the UX (user experience). What I like about our side effect capturing piece is how we show grade information. Severity of all the side effects is graded using a number 1 through 5. If you just show a number, it means very little to the end user. Also, these grades mean different things based on what kind of side effect we are talking about.
Why did we go to this extent?
Patient engagement and patient navigation is very important in the cancer world. If you let patients record this information (via oncology specific patient portal), you can take appropriate actions based on the grade. It is important to guide the patient to select an appropriate grade. This helps the navigation team to act accordingly.
Every bit of extra attention you pay while building software helps. In this particular case, just by helping patients to select an appropriate grade, you can take timely action (if needed) so that patient does not end up going to ER.