Tag Archives: patient portal

CANCER, PIIKER & TELEMEDICINE

Telemedicine value proposition in undeniable. We wanted to take advantage of this technology to help everyone involved in the cancer care. Our Piiker cancer platform supports telemedicine from ground up. While making appointments, there is an option to specify weather you want a face-to-face or telemedicine session.

There are many reasons why sometimes cancer patients cannot make it to physician’s office. Even if they do, there is lot of pain, inconvenience and cost involved. I thought, telemedicine in this scenario is very useful for everyone involved. In this blog I will briefly describe how our platform supports telemedicine from ground up.

Patient has to communicate with various treatment team members.

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In our oncology specific EMR, we have option to start the telemedicine session (if that appointment was setup to be a remote session). The following screen shot shows how that interface looks in our EMR. Appropriate resource from the provider’s office will start the telemedicine session.

start teleconference

Patient can login into our oncology specific patient portal from their location and join this telemedicine session. The following screen shot shows how it is done in our patient portal. In this particular scenario, patient ‘Jane Doe’ is signed into her patient portal. She can look at list of her appointments and has an option to join the telemedicine session.

Join teleconference

As I mentioned in my earlier blogs, we have the concept of creating virtual office for counselors and nutritionists in our platform. Even counselors and nutritionists can interact with patients remotely using our telemedicine support in our platform.

The following screen shot shows scheduling feature with in counselor’s virtual office. You can see that, there is an option to setup either a face-to-face or telemedicine sessions.

counselling appt 01

 

Piiker platform offers everything you need in the cancer treatment process in one place. Every piece of the puzzle is nicely integrated to provide best experience and value. We want to make a very positive impact in the world of cancer treatment.

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Cancer, Patient portal & Counseling

Counseling plays an important role in cancer patient’s treatment process. We wanted to provide an option for patients to look for counselors through their patient portal. Also, providers can refer to patients to counselors through our oncology specific EMR.

When bundled payments become the norm, the integrated solutions (like our Piiker) will bring a distinct advantage.

 

When I mention, ‘comprehensive’ cancer solution, I really mean it. My vision is to include everything that is important for cancer patients and providers (counselors and nutritionists are also part of this) in this platform. It is easier said than done. As you can see from my blogs here and at Piiker, we have tackled this in a most elegant fashion. Even though we could have created a cockpit like interface (with lot of buttons, dials and what not), we have kept user experience clean and simple.

Counselors can setup their virtual office in our platform. They can manage their employees,calendars and other related information in this virtual office.  Their notes will directly gets captured in this system and available to all the providers who are in charge of managing this patient. Patient-counselor scheduling activities takes place with in our platform. Same list of counselors is available in our EMR. Providers can easily refer patients to one of them using a friendly interface within the EMR.  I will write more on this virtual office later. It deserves its own blog post.

When patients login to this oncology specific patient portal, there is an option for them to search for counselors in couple of different ways. The following screen shots shows our interface in patient portal. In this case, patient wants to look at their location on a map.

 

counselling-01

 

Patient can zoom in to look at the street level information like this

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When users click on those markers on the map, they can see more details about this particular counseling organization. The displayed information includes their contact information, what kind of services they offer etc..

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